Privacy Policy

This policy explains how Stellaris collects, uses, protects, and shares personal information across stellaris.is, app.stellaris.is, support channels, payments, authentication, analytics, and related services.

Primary domains

stellaris.is is our public website. app.stellaris.is is where login, registration, account management, purchases, and product workflows take place.

Payment data

Payments are processed by PayPal and crypto payment providers. Stellaris does not store full payment card, wallet payment, or payment credential information.

Account deletion

Users may delete their account at any time from app.stellaris.is/settings. When deletion is completed, personal information is removed from our active databases.

Data categories we may process

Account details such as name, email address, authentication identifiers, and profile information you provide.

Login and authentication data from Google, Apple, Facebook, and Supabase authentication services.

Commercial records such as subscription status, billing events, payment confirmation metadata, invoices, plan history, and support-related billing context.

Technical data such as IP address, device information, browser type, pages viewed, referring URLs, approximate location, session events, logs, and security telemetry.

Support and communications data, including messages sent to privacy@stellaris.is, support tickets, emails, chat messages, and service notifications.

Cookie, consent, analytics, and preference data based on the choices you make through our cookie and consent controls.

Core processing purposes

Provide, secure, operate, and maintain the Stellaris public website and application platform.

Create and manage accounts, authenticate users, prevent unauthorized access, and protect platform integrity.

Process subscriptions, purchases, renewals, refunds, fraud checks, and billing support through third-party payment processors.

Deliver customer support, service notices, transactional emails, product updates, and administrative communications.

Measure website and application performance, understand usage patterns, improve onboarding, and optimize product experience through Google Analytics and related telemetry.

Comply with legal, tax, accounting, sanctions, anti-fraud, dispute resolution, and regulatory obligations where applicable.

1. Scope of this Privacy Policy

This Privacy Policy explains how Stellaris collects, uses, stores, protects, and shares personal information in connection with stellaris.is, app.stellaris.is, and related services, communications, support channels, and commercial workflows.

The public website at stellaris.is provides product information, educational content, support entry points, and public-facing materials. Account registration, login, purchasing, subscription management, application functionality, and account settings are handled on app.stellaris.is.

2. Information we collect

We collect information that you provide directly, information generated through your use of our websites and application, information provided by authentication and payment partners, and information needed to operate a secure commercial platform.

We do not intentionally collect sensitive personal information unless it is required for a specific support, security, legal, or compliance purpose and is handled according to applicable law.

3. How we use information

We use personal information for legitimate business, operational, security, support, analytics, payment, and compliance purposes. We do not sell personal information in the ordinary meaning of selling customer records for money.

Where law requires consent for optional analytics, advertising, or cookie-based processing, we rely on your consent choices and provide reasonable options to manage those choices.

4. Login and authentication providers

Stellaris supports login and registration through Google, Apple, and Facebook, with Supabase acting as part of the authentication and account infrastructure. If you use a third-party login provider, that provider may share information such as your email address, name, profile identifier, and authentication status with us so we can create or maintain your account.

Your use of Google, Apple, or Facebook login is also governed by the privacy policy and account settings of the selected provider. You can manage connected accounts through those providers and through the Stellaris application settings where available.

5. Payments and billing

Purchases, subscriptions, and payment flows are processed through PayPal and crypto payment providers. Stellaris does not store full card numbers, payment account credentials, private keys, seed phrases, or full payment instrument details.

We may receive limited transaction information, such as payment status, transaction identifiers, subscription plan, amount, currency, billing timing, fraud or risk signals, and invoice metadata, so that we can provide access, reconcile payments, support billing issues, process refunds, and maintain accurate commercial records.

6. Cookies, consent, and analytics

We use cookies and similar technologies to operate the website, remember preferences, secure sessions, measure performance, analyze usage, and improve our services. Cookies may be strictly necessary, functional, analytical, or marketing-related depending on the service and your jurisdiction.

Google Analytics is connected to the website and may collect usage data such as page views, device and browser information, approximate location, traffic source, session behavior, and interaction events. Where required, analytics and non-essential cookies are managed according to the consent choices you provide.

You can also control cookies through your browser settings. Blocking some cookies may affect login, security, preference storage, checkout, or application functionality.

7. Service providers and sharing

We share personal information only as needed to operate the platform, deliver services, process payments, provide support, secure our systems, comply with law, and work with trusted vendors acting on our behalf.

We may disclose information if required by law, court order, regulatory request, fraud investigation, security incident response, merger, acquisition, financing, reorganization, or transfer of business assets, subject to appropriate protections where applicable.

8. Security and infrastructure

Stellaris uses commercially reasonable administrative, technical, and organizational controls designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These controls may include access limitations, secure authentication, encrypted transport, infrastructure monitoring, database controls, logging, provider security features, and operational review.

No internet service, hosting provider, database, authentication system, or payment flow can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your login credentials, third-party login accounts, devices, and any connected services you control.

9. Retention and deletion

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, and preserve business records.

You may delete your account at any time from app.stellaris.is/settings. When deletion is completed, your account disappears from the active database and personal information associated with the account is deleted from active systems, except where limited retention is required for legal, tax, accounting, fraud prevention, dispute, security, backup, or compliance purposes.

10. International processing

Stellaris, its infrastructure providers, analytics providers, payment processors, authentication providers, and support tools may process information in countries other than where you live. Data protection laws may differ between jurisdictions.

Where applicable law requires safeguards for international transfers, we use appropriate contractual, organizational, and technical measures with service providers and partners.

11. Children and age restrictions

Stellaris is not intended for children and is not directed to individuals who are below the minimum age required to use financial, trading, or subscription services in their jurisdiction. We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to Stellaris, contact us and we will take reasonable steps to review and remove the information where required.

12. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, vendors, legal obligations, security practices, or operational requirements. The updated version will be posted on this page with a revised effective date.

Material changes may be communicated through the website, application, email, or another reasonable method where appropriate.

13. Infrastructure and service providers

Stellaris uses specialized vendors to operate a secure, reliable, and scalable platform. These vendors may process personal information only as needed to provide their services to us and are expected to maintain appropriate confidentiality, security, and data protection commitments.

Vercel

Hosting, deployment, CDN, performance, and infrastructure logs for stellaris.is and related services.

Supabase

Database, authentication, edge functions, storage, login and registration infrastructure, and related backend services.

Google Analytics

Website and product analytics, measurement, reporting, and usage insights, subject to user consent where required.

Google, Apple, and Facebook

Third-party login providers used when you choose social or federated authentication.

PayPal and crypto payment providers

Payment processing, checkout, transaction confirmation, fraud prevention, and billing records.

Resend and Zoho

Email delivery, operational communications, support workflows, and customer communications.

14. Your privacy rights

Depending on your location, applicable privacy law may provide some or all of the following rights. We will respond to valid requests as required by applicable law and may need to verify your identity before acting on a request.

Access the personal information we hold about you.

Request correction of inaccurate or incomplete personal information.

Request deletion of your account and associated personal information.

Object to or restrict certain processing where applicable law provides that right.

Withdraw consent for optional cookies, analytics, or marketing communications where consent is the basis for processing.

Request portability of information where applicable and technically feasible.

Delete your account

You can delete your account at any time from the Stellaris application settings. This removes the account from the active database and deletes associated personal information subject to limited legal, tax, accounting, fraud prevention, dispute, security, and backup exceptions.

Open account settings

15. Contact Stellaris

For privacy questions, data requests, account deletion support, cookie inquiries, or security-related privacy concerns, contact Stellaris at privacy@stellaris.is. Please include enough information for us to identify your account or request without sending sensitive credentials, payment secrets, private keys, seed phrases, or passwords.